General information
The web catalog is reserved and therefore registration on the website www.peruzziecommerce.com is permitted in the following cases:
• Only for holders of a VAT number (VAT) with their registered office in Italian territory, in one of the member countries of the European Union and Europe.
• For those who have their registered office outside the European Union and Europe, operators must send the relevant Tax Identification in advance.
Small commercial activities without a VAT number, however, must first send the relevant Tax Identification certifying the activity.
Prices will only be visible after registering on the site: the minimum purchase is 150 euros + VAT for shipments to Italy, and 300 euros (plus VAT if due) for abroad.
All rights reserved, registered trademarks, distinctive signs and/or photos are the property of their respective owners and their reproduction by any means and/or total or partial adaptation is expressly prohibited.
Supplier identification
The goods covered by these general conditions are offered for sale by the partner companies of MEM srl based in Via Newton, 44/A – 52100 Arezzo , registered with the Chamber of Commerce of Arezzo, REA AR-209021 , VAT number IT 02401300518 of hereinafter referred to as the "Supplier".
Contact details :
Address: Via Newton, 44/A – 52100 Arezzo
Telephone: (+39) 0575 912062
Mail: info@peruzziecommerce.com
Website: www.peruzziecommerce.com
1) Definitions
1.1. The expression "online sales contract" means the sales contract relating to the Supplier's tangible movable property, entered into between the latter and the Buyer as part of a remote sales system using telematic tools, organized by the Supplier .
1.2. The term "Buyer" means the natural person consumer who makes the purchase, pursuant to this contract, for purposes not related to any commercial or professional activity carried out.
1.3. The term "Supplier" means the subject indicated in the epigraph or the subject providing the information services.
2) Object of the contract
2.1. With this contract, respectively, the Supplier sells and the Purchaser purchases remotely via telematic means the tangible movable property indicated and offered for sale on this Website.
2.2. The products referred to in the previous point are illustrated on the web pages of this site.
3) Methods of stipulating the contract
3.1. The contract between the Supplier and the Purchaser is concluded exclusively through the Internet through the Purchaser's access to the address of this website (indicated in the contact details at the top of the page) , where, following the procedures indicated, the Buyer will formalize the proposal for the purchase of the goods the contract for the purchase of the goods referred to in point 2.1 of the previous article.
4) Conclusion and effectiveness of the contract
4.1. The purchase contract is concluded by correctly filling out the request form and consenting to the purchase expressed through the subscription sent online or by filling in the form/module attached to the online electronic catalog of the checkout page of this site and the subsequent sending of the form/module itself, always after viewing a printable order summary web page, which shows the details of the orderer and of the order, the price of the goods purchased, the shipping costs and any additional ancillary charges, payment methods and terms, the address where the goods will be delivered, delivery times and the existence of the right of withdrawal.
4.2. Once payment has been made, the purchase order is taken over by the supplier who will send the buyer an email acknowledging the order received. Having verified the correctness of the payment and of the personal and shipping data and having verified the availability of the ordered product, the supplier will consider the contract concluded and will confirm the execution of the order via e-mail with all the relative information. It should be noted that the supplier may cancel purchase orders which do not give sufficient guarantees of solvency or which are incomplete or incorrect or in the event of unavailability of the products. In these cases, the buyer is informed by e-mail that the contract has not been concluded and that the supplier has not followed up on the order. In particular, in the case of products that are no longer available, or on sale at the time of the last access to the site (i.e. when the order form was sent) but subsequently no longer available, it will be the responsibility of the supplier to notify promptly and in any case within thirty (30) days starting from the following day to the one in which the order was sent, the possible unavailability of the products ordered. In the event of a non-concluded contract which however has generated a payment of the price, the supplier will promptly refund the amount already paid by the buyer. promptly and in any case within thirty (30) days from the day following the day on which the order was sent, the possible unavailability of the products ordered. In the event of a non-concluded contract which however has generated a payment of the price, the supplier will promptly refund the amount already paid by the buyer. promptly and in any case within thirty (30) days from the day following the day on which the order was sent, the possible unavailability of the products ordered. In the event of a non-concluded contract which however has generated a payment of the price, the supplier will promptly refund the amount already paid by the buyer.
4.3. The contract is not considered perfected and effective between the parties in default of what is indicated in the previous point.
5) Methods of payment and reimbursement
5.1. Each payment by the Purchaser can only be made by means of one of the methods indicated on the appropriate web page by the Supplier.
5.2. Any reimbursement to the Purchaser will be credited through one of the methods proposed by the Supplier and chosen by the Purchaser, in a timely manner and, in case of exercise of the right of withdrawal, as governed by art. 13, point 2 et seq. of this contract, at the latest within 30 days from the date on which the Supplier became aware of the withdrawal.
5.3. All communications relating to payments take place on a special line of the Supplier protected by an encryption system. The Supplier guarantees the storage of this information with an additional level of security encryption and in compliance with the provisions of current legislation on the protection of personal data.
6) Delivery times and methods
6.1. The Supplier will deliver the selected and ordered products, in the manner chosen by the Buyer or indicated on the website at the time the goods are offered, as confirmed in the e-mail received by the Buyer at the time of the order.
6.2. Shipping times may vary from the day of the order to a maximum of 7 working days from confirmation of the same. In the event that the Supplier is unable to carry out the shipment within said term but, in any case, within that indicated in the following point, prompt notice will be given by e-mail to the Purchaser.
6.3. The methods, times and actual costs of the shipment are indicated at the time of purchase.
7) Prices
7.1. All sales prices of the products displayed and indicated on this website are expressed in euros and constitute an offer to the public pursuant to art. 1336 of the civil code
7.2. The sales prices, referred to in the previous point, are inclusive of VAT and any other tax. Shipping costs and any ancillary charges (e.g. customs clearance), if any, while not included in the purchase price, must be indicated and calculated in the purchase procedure before forwarding the order by the Purchaser and also contained in the order summary web page.
7.3. The prices indicated for each of the goods offered to the public are valid until the date indicated in the catalogue.
8) Availability of products
8.1. The Supplier ensures the processing and fulfillment of orders without delay via the telematic system used. For this purpose, it indicates in real time, in its electronic catalogue, the number of available and unavailable products, as well as the shipping times.
8.2. Should an order exceed the quantity existing in the warehouse, the Supplier will notify the Purchaser via e-mail if the good is no longer bookable or what are the waiting times to obtain the chosen good, asking if he intends to confirm the order or not.
8.3. The Supplier's computer system confirms the order's registration as soon as possible by sending the User a confirmation by e-mail, pursuant to point 4.2.
9) Limitations of Liability
9.1. The Supplier assumes no responsibility for disservices attributable to force majeure in the event that it fails to execute the order within the times established by the contract.
9.2. The Supplier cannot be held responsible towards the Purchaser, except in the case of willful misconduct or gross negligence, for disservices or malfunctions connected to the use of the Internet beyond its control or that of its subcontractors.
9.3. Furthermore, the Supplier will not be liable for damages, losses and costs suffered by the Purchaser following the non-performance of the contract for reasons not attributable to him, the Purchaser having the right only to the full refund of the price paid and any ancillary charges incurred .
9.4. The Supplier assumes no responsibility for any fraudulent or illegal use that may be made by third parties of credit cards, checks and other means of payment, for the payment of the products purchased, if it demonstrates that it has taken all the precautions possible on the basis of the best science and experience of the moment and on the basis of ordinary diligence.
9.5. Under no circumstances can the Purchaser be held responsible for delays or misunderstandings in the payment if he proves that he has made the payment within the times and methods indicated by the Supplier.
10) Liability for defects, proof of damage and recoverable damages: the Supplier's obligations
10.1. Pursuant to articles 114 et seq. of the Consumer Code, the Supplier is liable for damage caused by defects in the goods sold if he fails to inform the Injured Party, within 3 months of the request, of the identity and domicile of the manufacturer or of the person who supplied him with the goods .
10.2. The aforementioned request, by the Damaged party, must be made in writing and must indicate the product that caused the damage, the place and date of purchase; it must also contain the offer for viewing the product, if it still exists.
10.3. The Supplier cannot be held responsible for the consequences deriving from a defective product if the defect is due to the conformity of the product, to an imperative legal rule or to a binding provision, or if the state of scientific and technical knowledge, at the time when the manufacturer put the product into circulation, it still did not allow the product to be considered defective.
10.4. No compensation will be due if the injured person was aware of the defect in the product and of the danger deriving from it and nevertheless voluntarily exposed himself to it.
10.5. In any case, the injured party will have to prove the defect, the damage, and the causal connection between the defect and the damage.
10.6. The injured party may request compensation for damages caused by death or personal injury or by the destruction or deterioration of something other than the defective product, provided that it is of a type normally intended for private use or consumption and thus mainly used by the injured party.
10.7. The damage to things referred to in art. 123 of the Consumer Code will, however, be refundable only to the extent that it exceeds the sum of three hundred and eighty-seven euros (€387).
11) Guarantees and methods of assistance
11.1. The Supplier is liable for any lack of conformity that occurs within 2 years of delivery of the goods.
11.2. For the purposes of this contract, it is assumed that the consumer goods comply with the contract if, where pertinent, the following circumstances coexist: a) they are suitable for the use for which goods of the same type are normally used; b) conform to the description given by the Seller and possess the qualities of the goods that the Seller has presented to the Consumer as a sample or model; c) present the usual quality and performance of a good of the same type, which the Consumer can reasonably expect, taking into account the nature of the good and, where appropriate, the public statements on the specific characteristics of the goods made in this regard by the Seller, the manufacturer or its agent or representative, particularly in advertising or on labelling; d) they are also suitable for the particular use desired by the Consumer and which has been brought to the attention of the Seller at the time of conclusion of the contract and which the Seller has accepted also for conclusive facts.
11.3. The Purchaser loses all rights if he does not report the lack of conformity to the Seller within 2 months from the date on which the defect was discovered. The complaint is not necessary if the Seller has acknowledged the existence of the defect or has concealed it.
11.4. In any case, unless proven otherwise, it is assumed that the lack of conformity which occurs within 6 months of delivery of the goods already existed on that date, unless this hypothesis is incompatible with the nature of the goods or with the nature of the defect compliance.
11.5. In the event of a lack of conformity, the Purchaser may request, alternatively and free of charge, under the conditions indicated below, the repair or replacement of the purchased good, a reduction in the purchase price or the termination of this contract, unless the request is not objectively impossible to satisfy or is excessively burdensome for the Supplier pursuant to art. 130, paragraph 4, of the Consumer Code.
11.6. The request must be sent in writing, by registered mail, to the Supplier, who will indicate his willingness to process the request, or the reasons that prevent him from doing so, within 7 working days of receipt.
In the same communication, if the Supplier has accepted the Purchaser's request, he must indicate the methods of shipment or return of the goods as well as the deadline for the return or replacement of the defective goods.
11.7. If the repair and replacement are impossible or excessively expensive, or the Supplier has not repaired or replaced the goods within the term referred to in the previous point or, finally, the replacement or repair previously carried out have caused significant inconvenience to the Purchaser, the latter may request, at his choice, an appropriate reduction of the price or the termination of the contract. In this case, the Purchaser must send his request to the Supplier, who will indicate his willingness to proceed with the same, or the reasons that prevent him from doing so, within 7 working days of receipt.
11.8. In the same communication, if the Supplier has accepted the Purchaser's request, he must indicate the proposed price reduction or the methods for returning the defective goods. In such cases it will be the Purchaser's responsibility to indicate the methods for re-crediting the sums previously paid to the Supplier.
12) Buyer's obligations
12.1. The Purchaser undertakes to pay the price of the goods purchased within the times and in the manner indicated in the contract.
12.2. Once the online purchase procedure has been completed, the Purchaser undertakes to print and keep this contract.
12.3. The information contained in this contract has, however, already been viewed and accepted by the Purchaser, who acknowledges it, as this step is made mandatory before the purchase confirmation.
13) Right of withdrawal
13.1. In any case, the Purchaser has the right to withdraw from the stipulated contract, without any penalty and without specifying the reason, within the term of 14 (fourteen) working days, starting from the day of receipt of the purchased goods.
13.2. In the event that the professional has not fulfilled the information obligations on the existence, methods and times for returning or collecting the goods in the event of exercising the right of withdrawal pursuant to art. 52 of the Consumer Code, the deadline for exercising the right of withdrawal is 12 (twelve) months starting from the end of the initial withdrawal period and starting from the day of receipt of the goods by the Consumer.
13.3. If the Purchaser decides to exercise the right of withdrawal, he must notify the Seller by registered letter with return receipt addressed to the company that owns this Site (indicated in the contact details at the top of the page) or by e-mail to the e-mail of the company (indicated in the contact details at the top of the page)provided that such communications are confirmed by sending a registered letter with return receipt within the following 48 (forty-eight) hours. The stamp affixed by the post office on the receipt issued will be authentic between the Parties. For the purposes of exercising the right of withdrawal, sending the communication can validly be replaced by the return of the purchased good, provided that it is within the same terms. The date of delivery to the post office or to the shipper will be valid between the Parties.
13.4. The return of the goods must in any case take place at the latest within 30 (thirty) days from the date of receipt of the goods. In any case, in order to be entitled to a full refund of the price paid, the goods must be returned intact and, in any case, in a normal state of conservation.
13.6. The only costs payable by the Consumer for exercising the right of withdrawal pursuant to this article are the direct costs of returning the goods to the Supplier, unless the Supplier agrees to bear them.
13.7. The Supplier will refund the entire amount paid by the Purchaser free of charge within 30 (thirty) days of receipt of the notice of withdrawal.
13.8. With the receipt of the communication with which the Purchaser communicates the exercise of the right of withdrawal, the Parties to this contract are released from their reciprocal obligations, except as provided for in the previous points of this article.
14) Reasons for termination
14.1. The obligations referred to in point 12.1, assumed by the Purchaser, as well as the guarantee of the successful completion of the payment that the Purchaser makes with the means referred to in point 5.1, and also the exact fulfillment of the obligations assumed by the Supplier in point 6, are essential, so that, by express agreement, the non-fulfilment of only one of these obligations, if not determined by unforeseeable circumstances or force majeure, will result in the legal termination of the contract pursuant to art. 1456 of the civil code, without the need for a judicial ruling.
15) Privacy protection and treatment of the Purchaser's data
15.1. The Supplier protects the privacy of its customers and guarantees that the processing of data complies with the provisions of the privacy legislation referred to in Legislative Decree 30 June 2003, n. 1961.
15.2. The personal and fiscal data acquired directly and/or through third parties are collected and processed in paper, IT and telematic form, in relation to the processing methods with the aim of registering the order and activating the procedures for the execution of this contract and the relative necessary communications, in addition to the fulfillment of any legal obligations, as well as to allow effective management of commercial relations to the extent necessary to best perform the requested service (Article 24, paragraph 1, letter b, legislative decree 196/2003)2.
15.3. The Supplier undertakes to treat the data and information transmitted by the Purchaser confidentially and not to reveal them to unauthorized persons, nor to use them for purposes other than those for which they were collected or to transmit them to third parties. Such data may be shown only at the request of the Judicial Authority or other authorities authorized by law.
15.4. Personal data will be communicated, upon signing of a confidentiality commitment of the data, only to subjects delegated to carry out the activities necessary for the execution of the stipulated contract and communicated exclusively for this purpose.
15.5. The Purchaser enjoys the rights pursuant to art. 7 of Legislative Decree 196/2003, i.e. the right to obtain:
- a) updating, rectification or, when interested, integration of data;
- b) the cancellation, transformation into anonymous form or blocking of data processed unlawfully, including data whose retention is unnecessary for the purposes for which the data were collected or subsequently processed;
- c) the attestation that the operations referred to in letters a) and b) have been brought to the attention, also as regards their content, of those to whom the data have been communicated or disseminated, except in the case in which this fulfillment is proves impossible or involves the use of means manifestly disproportionate to the protected right. The interested party also has the right to object, in whole or in part: i) for legitimate reasons, to the processing of personal data concerning him, even if pertinent to the purpose of the collection; ii) to the processing of personal data concerning him for the purpose of sending advertising material or direct sales or for carrying out market research or commercial communication.
15.6. The communication of personal data by the Purchaser is a necessary condition for the correct and timely execution of this contract. Failing that, the Buyer's request cannot be processed.
15.7. In any case, the acquired data will be kept for a period of time not exceeding that necessary for the purposes for which they were collected or subsequently processed. However, their removal will be done in a safe way.
15.8. The owner of the collection and processing of personal data is the Supplier, to whom the Purchaser may address any request at the company headquarters.
15.9. Anything sent to the Supplier's postal address (even electronically) (requests, suggestions, ideas, information, materials, etc.) will not be considered confidential information or data, must not violate the rights of others and must contain valid information, not harmful to the rights of others and truthful, in any case no responsibility can be attributed to the Supplier for the content of the messages themselves.
16) How to store the contract
16.1. Pursuant to art. 12 of Legislative Decree 70/2003, the Supplier informs the Purchaser that each order sent is stored in digital/paper form on the server/at the Supplier's headquarters according to confidentiality and security criteria.
17) Communications and complaints
17.1. Written communications directed to the Supplier and any complaints will be considered valid only if sent to the following company address (present at the end of the page) or transmitted by fax to the company number (present at the end of the page) or sent by e-mail to company address (at the bottom of the page). In the registration form, the Purchaser indicates his residence or domicile, the telephone number or e-mail address to which he wishes communications from the Supplier to be sent.
18) Settlement of disputes
18.1. Any dispute relating to the validity, effectiveness, interpretation or execution of each Contract as well as, in general, relating to navigation on the Site by the Customer-Consumer or to the use of any functionality made available to the Customer-Consumer through the site, must be the subject of an attempt at conciliation which will take place via the European platform of "Online Dispute Resolution" (so-called ODR) which can be consulted at the address http://ec.europa.eu/consumers/odr. Through the ODR platform, the consumer can send a complaint relating to a contract concluded online with the company that owns this site (indicated in the contact details at the top of the page)and thus activate the online dispute resolution procedure. The e-mail address of the trader to be included in the complaint is indicated in the data at the bottom of the page.
18.2. All disputes arising from this contract will be referred to the Chamber of Commerce of Arezzo and resolved according to the conciliation rules adopted by the same.
18.3. If the Parties intend to appeal to the ordinary judicial authority, the competent Court is that of the place of residence or elective domicile of the Consumer, mandatory pursuant to art. 33, paragraph 2, lett. u) of Legislative Decree 206/2005.
19) Applicable law and referral
19.1. This contract is regulated by the Italian law.
19.2. Although not expressly provided for herein, the provisions of law applicable to the relationships and cases envisaged in this contract apply, and in particular art. 5 of the Rome Convention of 1980.
19.3. Pursuant to art. 60 of Legislative Decree 206/2005, the discipline contained in Part III, Title III, Chapter I of Legislative Decree 206/2005 is expressly referred to here.
20) Final clause
This contract repeals and replaces any agreement, understanding, negotiation, written or oral, previously intervened between the Parties and concerning the object of this contract.
1 Requirements of the Privacy Guarantor - art. 154, 1 c) of Legislative Decree 196/2003 – Simplifications of certain obligations in the public and private spheres with respect to processing for administrative and accounting purposes of 19 June 2008, published in the Official Journal of 1 July 2008, n. 152.
2 General provision of the Guarantor for the protection of personal data Practical guide of simplification measures for small and medium-sized enterprises of 24 May 2007, published in the Official Journal of 21 June 2007, n. 142.